This webinar will discuss how businesses post-COVID 19 can remain “high-touch” when touchless services are implemented as social distancing measures. It will cover topics on how the pandemic has fundamentally changed service interactions, pinpoint areas that post-COVID 19 service interactions may undermine “human touch,” proposing new strategies and alternatives to inspire new ways to provide the hospitality touch.
Upcoming Events You Won't Want To Miss:
MSSB Info Session: Break Into the Business of Sport (Evening)
Are you ready to become a leader in the multi-billion-dollar global sport industry? Start the path to your future career by joining us on June 22 for the MSSB Information Session!